Terms & Conditions – The Roop Mantra

Welcome to The Roop Mantra, your trusted destination for elegant Sarees, Kurta Sets, and Dress Materials. By accessing our website or placing an order, you agree to the following Terms & Conditions.

1. Product Information

We make every effort to display our products as accurately as possible. However, due to differences in screen settings, lighting, and photography, the actual color, texture, or design of the product may vary slightly from the images shown on the website.

2. Orders & Payments

• All orders are subject to product availability and order confirmation.
• Prices displayed on our website are inclusive of applicable taxes unless stated otherwise.
• We accept secure online payments through trusted payment gateways.
• We reserve the right to cancel or hold any order for verification if incorrect, incomplete, or suspicious information is provided.

3. Shipping & Delivery

• We deliver across India through trusted courier partners.
• Orders are generally processed within 12–24 hours after confirmation.
• Estimated delivery time is 3-6 business days, depending on your location.
• Tracking details will be shared via Email or WhatsApp once your order is dispatched.

4. Returns & Exchanges

• Returns or exchanges can be requested within 5 days of delivery.
• Returns are accepted only if you receive a wrong product or a damaged product.
• A clear unboxing video is required to process any return or exchange request.
• Products that have been used, washed, altered, or damaged after delivery are not eligible for return or exchange.
• Return shipping arrangements may need to be handled by the customer unless otherwise specified.

5. Product Quality

We carefully inspect every product before dispatch to ensure it meets our quality standards. Minor variations in color, embroidery, print placement, or fabric texture may occur due to the handcrafted nature of some products and are not considered defects.

6. User Responsibilities

By using our website, you agree to:

• Provide accurate and complete information.
• Use the website only for lawful purposes.
• Not engage in fraudulent, abusive, or unauthorized activities.

Violation of these terms may result in order cancellation or restriction of access to our website.

7. Limitation of Liability

The Roop Mantra shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our maximum liability shall be limited to the total amount paid for the purchased product.

8. Intellectual Property

All content available on this website, including logos, product images, graphics, text, and designs, is the exclusive property of The Roop Mantra and may not be copied, reproduced, or used without prior written permission.

9. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts of Surat, Gujarat.

10. Contact Us

For any questions regarding these Terms & Conditions, orders, or customer support, please contact us:

Brand: The Roop Mantra

📧 Email: theroopmantra56@gmail.com

📞 Phone/WhatsApp: +91 7862028499